CITB Construction Leadship & Management Training

CITB Understanding Commercial Awareness

This CITB Leadership & Management course in Understanding Commercial Awareness was developed by the construction specialists Acadame.

Delivered at our centre in Stoke-on-Trent, Staffordshire, virtually online or on-site; the purpose of this standard is to enable the delegate an understanding of how stakeholder and client relationships and the monitoring and control of costs and waste contribute to making an organisation commercially successful as required by a practising or potential site supervisor:

  • the importance of stakeholder relationships in making an organisation successful
  • the role of the supervisor in meeting client requirements
  • the role of the supervisor in managing and controlling costs
  • the role of the supervisor in minimising waste in an organisation
  • how keeping records contributes to making an organisation successful

Leadership and management are key skills for all construction sites and an area where the industry has identified a need for greater support and training.

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Grants & Funding for Industry Support

Tier 3 CITB Grant Payment Available (£240) for Understanding Commercial Awareness

  • Grant code: GET3259

CITB pay grants for the achievement of approved short courses, which last from 3 hours to 29 days and are focused on the core construction skills needed across the industry. 

Who can benefit Understanding Commercial Awareness Training?

Supervisors and managers can be site based or office based, as long as they are managing a team or could do so in the future. Although, the training has been designed to support managers and supervisors’ development, any employee who could benefit from the training can take part.

Employers who have put in place Leadership and Management training for their staff have seen:

  • An increase in productivity
  • Reduction in the number of man hours on site
  • Leadership and management training contributing towards a safe working environment for all staff
  • The benefits of improved retention by offering training that supports employees long term career ambitions and continuous professional development

CITB Understanding Commercial Awareness training course dates in Stoke-on-Trent

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CITB Leadership & Management Training

What other leadership and management courses are available?

ILM’s level 3 Leadership and Management Practice for the Construction and Built Environment Sector qualification and CITB’s Leadership and Management courses are designed to give frontline supervisors and managers the skills and increased confidence they need to carry out their roles.

By combining Acadame’s expertise in the construction industry with ILM’s market-leading leadership & management qualifications, this ensures the short courses teach best-in-class leadership & management skills and behaviours that are tailored to industry needs.

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Suitability

Who should do this course

Training delivered against this standard would be relevant to the following occupational groups: supervision, management and leadership:

• the importance of stakeholder relationships in making an organisation successful
• the role of the supervisor in meeting client requirements
• the role of the supervisor in managing and controlling costs
• the role of the supervisor in minimising waste in an organisation
• how keeping records contributes to making an organisation successful

Assessment

How someone is measured

The method of formal assessment considered appropriate for training delivered against this standard is by a combination of a question paper and a practical exercise.

The question paper consists of 15 questions based on one question per assessment criteria point within learning outcomes 1-5 (excluding 4.4) with a bank of 2 sets of question papers.

Delegates must achieve 75% correct answers to pass.

Assessment of 4.4 is assessed by a scenario based practical exercise where the delegate must demonstrate competence of the assessment criteria.

Duration

How long the course takes

This classroom or virtually delivered course is held over 2 days.

What’s covered in CITB Understanding Commercial Awareness

Learning Outcomes

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Explain the importance of stakeholder relationships in making an organisation successful

Assessment of this learning outcome must cover the delegates ability to:

    • list your key internal and external stakeholders and explain why they are important to the organisation
    • explain the role of the supervisor in maintaining good communications with stakeholders
    • explain how customer service standards and procedures are used to meet customer needs

Explain the role of the supervisor in meeting client requirements

Assessment of this learning outcome must cover the delegates ability to:

  • explain how the supervisor monitors client requirements
  • explain how feedback on client expectations can be used by the supervisor to improve how the business meets client requirements

Explain the role of the supervisor in managing and controlling costs

Assessment of this learning outcome must cover the delegates ability to:

  • explain the responsibility of the supervisor in controlling costs
  • explain two or more opportunities the supervisor has to impact on cost
  • describe the principal features of two or more mechanisms in the organisation used by the supervisor to maintain control of labour and materials costs
  • explain how the budget to build can be used as a control mechanism for managing cost

Describe the role of the supervisor in minimising waste in an organisation

Assessment of this learning outcome must cover the delegates ability to:

  • describe potential waste in the organisation within a detailed and appropriate context
  • describe two or more techniques and/or methods used by the supervisor for measuring and monitoring waste in the organisation
  • identify the main benefits of managing waste in the organisation
  • Assessment of this learning outcome must be via a scenario based practical exercise which covers the delegates ability to:
  • compile a simple action plan to minimise waste on site

Explain how keeping records contributes to making an organisation successful

Assessment of this learning outcome must cover the delegates ability to:

    • explain the purpose of record-keeping for the organisation
    • identify key information to be recorded by the supervisor to meet organisational and legal guidelines
    • explain the supervisor’s role in maintaining accurate records of the allocation of labour, plant and materials

Who is CITB?

The Construction Industry Training Board (CITB) is the industry training board for the UK construction industry. It’s their job to help the construction industry attract talent and to support skills development, to build a better Britain.

How can I study this Leadership & Management course?

We recognise that everyone is different, which is why we offer a choice of study routes. We can deliver the course in your workplace, you can visit one of our training centres or you can complete the course via an online virtual live class.

Is this a regulated qualification?

This training standard is derived from the ILM Level 3 in Leadership and Management Practice for the Construction and Built Environment Sector, unit 8626-302 Understanding Commercial Awareness

Will I ever need to do refresher/requalifcation training?

There are no mandatory renewal or recommended refresher requirements for this standard.

Frequently asked questions

What we regularly get asked about the CITB Understanding Commercial Awareness in Stoke-on-Trent, Staffordshire course

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Real, tangible benefits for you and your organisation.

Our Health & Safety Training Managed Service

CITB Understanding Commercial Awareness training in Stoke-on-Trent with the capability to shape stronger, smarter organisations.

The smarts to improve the bottom line

We empower your people with the capability to enhance systems, reduce risks, minimise waste, streamline processes and ultimately improve your organisation’s bottom line.

Innovation for a competitive edge

We give your people the capability and the confidence to drive innovation; improving products, services, systems and your customers’ experience. Sharpen your competitive edge.

How to do more with less

The latest approaches, information and insights to enable your people to discover ways to do more with less. All for a leaner, fitter, stronger organisation.

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