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CITB Achieving Performance Through People
Getting the work out of a team by managing the people, not the programme. A CITB Leadership and Management short course for supervisors and managers, assessed on the day with no assignment to write up.
About this course
CITB Achieving Performance Through People is one of twelve CITB Leadership and Management standards, written for construction by the industry training board rather than adapted from a generic management course.
It is about leadership style, building a team that works, motivation, communication, feedback and coaching: the difference between a supervisor who gets the hours in and one who gets the work out.
The standard runs to 14 hours. There is no assignment and no portfolio, and the certificate does not expire, so nobody sits it twice.
- Describe how their personal leadership style affects the performance of others
- Explain how to establish and maintain an effective team
- Explain how to motivate the team to improve productivity
- Explain the importance of communication to team and site performance
- Explain the importance of feedback to individual and team performance
- Explain how to apply a recognised coaching technique to develop and improve the performance of team members
- Explain how to persuade and influence others to achieve objectives
How completing this course helps you
- Lead a team in a way that lifts output rather than just filling the hours
- Build and hold together a team that keeps working when you are not stood over it
- Give feedback and coach on the job, so people improve instead of repeating the same mistake
- Persuade and influence when you have responsibility but no authority
Who should attend?
Site based and office based supervisors and managers, anyone who could be managing a team in future, and employees not yet ready for a supervisory role who would benefit from the development.
Ready to take the next step?
Choose a delivery option, compare dates and book with confidence, or ask MB and get an answer straight away.
Method of assessment
How Achieving Performance Through People is assessed
CITB set the assessment for this standard. It is taken at the end of the course.
Take part in full
CITB require full attendance across the 14 hours before the assessment can be sat.
Assessment
A paper of 20 questions, one per assessment criteria point. 75 per cent to pass.
Certificate
Issued against CITB grant code GET3258. It does not expire and there is no refresher requirement on this standard.
Ways to learn
How you can take this course
Every route covers the same accredited syllabus and the same support. Pick the one that fits how your people work.
Classroom
Tutor-led at one of our centres, with everything provided.
Ask us to open a classroom date →or ask MB nowLive online
The same tutor and the same timetable, joined from anywhere.
Ask us to open a live online date →or ask MB nowDates and locations
Arrange this course
There are no scheduled dates for this course at the moment. It is normally arranged around you.
Tell us roughly when you need it and how many people are going, and we will come back with dates and a price.
Also available
In-company training
We run this one to order, at your place or ours.
Onsite / in-company
Run Achieving Performance Through People at your site
We deliver anywhere in the UK, on your dates and around your shift patterns. For six or more people it is usually cheaper per head than sending everyone to a centre, and nobody loses a day travelling.
Tell us roughly how many people and when, and we will come back with options and a price, or ask MB and get an answer straight away.
What onsite includes
- The same tutor, materials and certification as our centres
- Your venue or one we arrange near you
- Dates and start times built around your operation
- One invoice and one point of contact for the whole group
- Content examples drawn from your own workplace
From the blog
Course guides and news
The latest plain-English guides to choosing the right course, card or qualification.
Training for a team?
One contact for all your workforce training
Book this course for a group at your site or ours, roll it into a managed training plan and let us handle the scheduling, certificates and renewals.