We are committed to upholding the highest standards. Our policies and accompanying procedures clearly outline what is expected of our staff, and how to report any concerns.

You can find out more information on some of our organisation’s internal policies below. We are currently reviewing this page to increase transparency around these internal policies.

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No ridiculously long phone menu when you call. No inbox abyss if you email. Our web chatter is human and we love it when you contact us on WhatsApp and Facebook too.