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Responsible Use of AI at Work
Responsible Use of AI at Work, online in about 30 to 45 minutes on any device. The course covers what AI is, the risks, data and confidentiality, using AI well, and policy, accountability and AI scams.
Who it is for
Who this course is for
All staff who use, or may use, AI tools such as chatbots, writing assistants, transcription, image generators and AI features built into everyday software. No technical knowledge is assumed.
- Office and administrative staff
- Managers and team leaders
- Marketing, HR and operations teams
- Anyone using AI tools at work
- Those setting AI rules for a team
Course content
What the course covers
Five short lessons covering what AI is, the risks, data and confidentiality, using AI well, and policy, accountability and AI scams, then a 12-question assessment.
What AI is
What AI and generative AI are, how they work, what they are good at, and their limits.
The risks
Hallucinations, bias, data leaks, intellectual property, security and over-reliance.
Data and confidentiality
Approved tools, personal data, confidential information, UK GDPR and automated decisions.
Using AI well
Good prompts, checking outputs, human oversight, transparency, copyright and accessibility.
Policy, accountability and AI scams
Your AI policy, the wider legal picture, deepfakes and AI-enabled scams, and reporting.
Outcomes
What you will be able to do
- Explain what AI tools are and how generative AI works
- Recognise the main risks of using AI at work
- Protect personal and confidential information when using AI
- Use AI well, checking outputs and keeping a human in charge
- Follow your organisation's policy and spot AI-enabled scams
Your legal duty
The law behind this training
This course is awareness training on using AI tools safely and responsibly at work, in line with UK data protection law and guidance from the ICO (the Information Commission) and the National Cyber Security Centre. It is not legal advice. Your organisation's AI policy and list of approved tools always apply.
One thing to be clear about: you are responsible for anything you create or decide with AI. Check it, and never put personal or confidential information into a tool your organisation has not approved.
- Equality Act 2010
- Data Protection Act 2018
- UK GDPR
- Copyright, Designs and Patents Act 1988
- EU Artificial Intelligence Act, Regulation (EU) 2024/1689
Practicalities
How the course works
For employers
Buying for a team
Buying for more than a couple of people is easier on an account: one invoice, licences you allocate as staff join, and a report of who has done what and when it expires.
- One invoice instead of one card payment per person
- Allocate licences as people join
- Completion and expiry reporting for your records
- Bespoke versions written around your own procedures
Responsible Use of AI at Work: common questions
About 30 to 45 minutes, with no time limit: start it, pause it, and come back whenever suits. The certificate is issued as soon as you pass the end assessment.
Yes. Each lesson ends with short knowledge checks, then there is a 12-question assessment with a pass mark of 70% (9 of 12). You can retake it as often as you need.
The certificate is valid for 1 year, and we recommend a refresher every year.
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