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CITB Solving Problems and Making Decisions
So the problem stops at the supervisor instead of going up the chain. A CITB Leadership and Management short course for supervisors and managers, assessed on the day with no assignment to write up.
About this course
CITB Solving Problems and Making Decisions is one of twelve CITB Leadership and Management standards, written for construction by the industry training board rather than adapted from a generic management course.
It is about describing a problem properly, gathering the information, weighing the options and then following the decision through.
The standard runs to 9 hours. There is no assignment and no portfolio, and the certificate does not expire, so nobody sits it twice.
- Describe a problem, its nature, scope and impact
- Describe how to gather and interpret information to solve a problem
- Explain how to evaluate options to make a decision
- Plan, monitor and review the implementation and communication of decisions
How completing this course helps you
- Describe a problem properly, including its scope and what it is costing
- Gather and read the information rather than deciding on the loudest voice
- Weigh the options and make the call instead of passing it up the chain
- Follow a decision through, communicate it and review whether it worked
Who should attend?
Site based and office based supervisors and managers, anyone who could be managing a team in future, and employees not yet ready for a supervisory role who would benefit from the development.
Ready to take the next step?
Choose a delivery option, compare dates and book with confidence, or ask MB and get an answer straight away.
Method of assessment
How Solving Problems and Making Decisions is assessed
CITB set the assessment for this standard. It is taken at the end of the course.
Take part in full
CITB require full attendance across the 9 hours before the assessment can be sat.
Assessment
A question paper of 5 questions plus a practical exercise. 75 per cent to pass the paper.
Certificate
Issued against CITB grant code GET3264. It does not expire and there is no refresher requirement on this standard.
Ways to learn
How you can take this course
Every route covers the same accredited syllabus and the same support. Pick the one that fits how your people work.
Classroom
Tutor-led at one of our centres, with everything provided.
Ask us to open a classroom date →or ask MB nowLive online
The same tutor and the same timetable, joined from anywhere.
Ask us to open a live online date →or ask MB nowAlso available
In-company training
We run this one to order, at your place or ours.
Onsite / in-company
Run Solving Problems and Making Decisions at your site
We deliver anywhere in the UK, on your dates and around your shift patterns. For six or more people it is usually cheaper per head than sending everyone to a centre, and nobody loses a day travelling.
Tell us roughly how many people and when, and we will come back with options and a price, or ask MB and get an answer straight away.
What onsite includes
- The same tutor, materials and certification as our centres
- Your venue or one we arrange near you
- Dates and start times built around your operation
- One invoice and one point of contact for the whole group
- Content examples drawn from your own workplace
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Training for a team?
One contact for all your workforce training
Book this course for a group at your site or ours, roll it into a managed training plan and let us handle the scheduling, certificates and renewals.