NPORS FLT Supervisor Awareness (N036)
HSE's code of practice on rider operated lift trucks is written for employers, managers and supervisors as much as for operators. Supervising lift trucks means authorisation that means something, refresher training that actually happens, and a yard where pedestrians and trucks are not sharing the same three metres. Run on request, at your place.
Why candidates choose Acadame
What makes our N036 FLT Supervisor Awareness different
About this course
The NPORS N036 FLT Supervisor Awareness category is for the people responsible for lift truck operations rather than for driving the trucks: warehouse and yard supervisors, shift managers, transport and logistics supervisors, health and safety staff and anyone who authorises somebody to take a truck out. It is not an operator category and it does not train anybody to drive.
HSE's approved code of practice on rider operated lift trucks is aimed at employers, those responsible for the safe operation of lift trucks, those in control of worksites, managers and supervisors as well as at trainers and operators. That is the point of a supervisory course: the decisions that make lift truck work safe are mostly management decisions. Who is trained, on which truck and which attachments, and who has been authorised in writing. Whether refresher training happens on a sensible basis rather than when somebody remembers. Whether the traffic routes and pedestrian segregation reflect what actually happens at seven in the morning when three lorries arrive together.
The course covers the supervisory job in that order. Operator training, the difference between basic training, specific job training and familiarisation, and written authorisation. Monitoring and refresher training, and the triggers that should prompt re assessment. Pre use checks and defect reporting, and thorough examination of the truck and its attachments. Loads, capacity and the effect of attachments on rated capacity. Racking, damage and the reporting system. Pedestrian segregation, traffic routes, loading bays and vehicle movements. Keys, unauthorised use and the truck left running. And the supervisor's authority to stop the job.
- The supervisor's duties under health and safety law and under HSE's approved code of practice on rider operated lift trucks
- Operator competence: basic training, specific job training, familiarisation, written authorisation, and what each of them actually proves
- Monitoring, refresher training and re assessment, and the events that should trigger them
- Pre use checks, defect reporting, maintenance, and statutory thorough examination of the truck and its lifting attachments
- Loads and capacity: load charts, centres of gravity, the effect of attachments on rated capacity, and damaged or unstable loads
- Pedestrians and traffic: segregation, routes, crossings, loading bays and visiting drivers, along with racking and damage reporting, keys and unauthorised use, and the supervisor's duty to intervene and stop unsafe work
How completing this course helps you
- The NPORS N036 FLT Supervisor Awareness category, registered with NPORS and recognised nationally
- An NPORS card recording the category, carrying the CSCS logo while the holder's CITB Health, Safety and Environment test is in date
- Supervisors who authorise people in writing, for named trucks and named attachments, rather than by assumption
- A clear and honest picture of what this awareness ticket covers and where a supervisory NVQ is the right next step
Who should attend?
Warehouse, distribution and logistics supervisors and shift managers, yard and depot supervisors, manufacturing and process plant supervisors, builders merchants and plant hire yard managers, transport supervisors handling deliveries and collections, and health and safety staff responsible for lift truck operations. It suits people newly responsible for a truck fleet and experienced supervisors who have never had the legal framework set out clearly.
Entry requirements. There is no formal entry requirement, but the course assumes you are already responsible for or close to lift truck operations, because the content is about decisions rather than driving. You should be able to follow spoken and written English well enough for the theory test, though support can be arranged on request. Tell us at enquiry what trucks and attachments you run, what your site looks like and how you currently authorise operators, because the course is built around them. For the version of the card that carries the CSCS logo, the holder needs a CITB Health, Safety and Environment test pass at the level their role requires, normally the Supervisors test, which we book for you.
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Course content
What you will cover
A course built around your trucks and your site: who is authorised, on what, how you know they are still competent, and how trucks and people are kept apart.
Competence, authorisation and control
- Health and Safety at Work etc. Act 1974, the Management Regulations, PUWER 1998 and LOLER 1998 as they apply to lift trucks
- HSE's approved code of practice on rider operated lift trucks and who it is aimed at
- Basic training, specific job training, familiarisation and written authorisation, and what each proves
- Monitoring, refresher training and re assessment, and what should trigger them
- Pre use checks, defect reporting and taking a truck out of service
- Thorough examination of the truck and its lifting attachments, and the records that should exist
- Loads, load charts, capacity, attachments and the effect they have on what the truck may lift
- Pedestrian segregation, traffic routes, loading bays, visiting drivers, racking damage and unauthorised use
Applying it on site
- Reviewing operator training records and authorisations against the trucks and attachments in use
- Checking pre use check records and the defect reporting system
- Reviewing thorough examination records for a truck and an attachment
- Walking the site and assessing pedestrian segregation, routes and crossings
- Assessing a loading and unloading operation including visiting drivers
- Identifying and reading racking and structural damage as evidence of near misses
- Dealing with an unsafe practice, including stopping the operation and recording it
Method of assessment
How the N036 FLT supervisor awareness test works
NPORS assess the category by theory test, supported by practical exercises using your own trucks, records, racking and traffic routes rather than a generic warehouse.
1. Enquiry and group
Tell us how many people, where, what trucks and attachments you run and how you currently authorise operators. The length and group size are confirmed when we quote.
2. Pre course check
We establish the group's experience and responsibilities, agree whether the CSCS logo version of the card is needed and at what CITB test level, book the test where it applies, and take the details NPORS need.
3. Training
Competence and authorisation, checks and examinations, loads and capacity, and segregation, worked through against your own site and your own paperwork.
4. Theory test
The NPORS theory test covering the legal framework and the code of practice, operator competence and authorisation, checks and examinations, loads and capacity, and segregation.
5. Practical exercises
You review training records and authorisations, check examination paperwork, assess segregation and a loading operation, and deal with an unsafe practice, against the NPORS criteria for the category.
6. Registration and card
We register the pass with NPORS and apply for your card, carrying the CSCS logo where the holder's CITB Health, Safety and Environment test is in date.
After the course
Authorisation is the cheapest control you have
Most organisations can produce a training certificate for every lift truck operator. Far fewer can produce a written authorisation naming the person, the trucks they may drive, the attachments they may use and the areas they may work in. That single document does more for control than any amount of signage, because it forces somebody to think about whether the counterbalance driver has ever been shown the reach truck, and it makes it obvious when a new attachment has been bolted on without anybody being trained on it.
The other thing worth doing straight after the course is a walk at the busiest time of day. Segregation that works at ten in the morning often disappears at seven, when three lorries arrive, the yard fills up and a visiting driver walks across the loading bay to find somebody. Supervisors who look at the site when it is under pressure see the real layout rather than the one on the drawing.
- Level 3 NVQ Diploma in Occupational Work Supervision, the qualification behind the Gold Supervisor CSCS card
- N001 Industrial Counterbalanced Lift Truck and N003 Reach Lift Truck for the operators themselves
- N133 Plant and Machinery Marshal where the yard needs somebody directing vehicle and plant movements
- CITB Health, Safety and Environment test at Supervisors level booked with us
Build your course
Who is coming, and how many
We do not run these to a timetable. The course is built around your people: how experienced they are and how many of them there are, which is what sets the length and the cost. Pick the mix and we will come back with a date and a price.
The course builder needs JavaScript. Without it, tell us how many people and what experience they have and we will price it up.
N036 FLT Supervisor Awareness FAQs
We confirm it when we quote. NPORS do not publish a set length for this category, so we set it from the group's experience and how your operation runs, and we confirm it in the quote.
No, and it is important to be clear about it. N036 is an awareness category. It records that the holder has been trained and tested on what supervising this kind of work involves. The qualification that evidences the supervisory role itself is a supervisory NVQ: the Level 3 NVQ Diploma in Occupational Work Supervision, or the Level 4 NVQ Diploma in Construction Site Supervision for a wider site role. Those are assessed in the workplace over time and they lead to the Gold Supervisor CSCS card, which this awareness ticket does not. Plenty of people hold both, and they do different jobs.
Not for this category, and this course does not train anybody to drive. It helps if a supervisor has driven, but the supervisory job is authorisation, monitoring, segregation and the paperwork behind competence, not operating the truck.
Training is what somebody has been taught and tested on. Authorisation is your organisation saying, in writing, that this named person may operate these named trucks with these attachments in these areas. HSE's code of practice treats basic training, specific job training and familiarisation as separate things, and authorisation is what ties them to the job in front of you.
There is no single interval that fits every operation, and we will not invent one. What the course does is set out the things that should trigger refresher training or re assessment, such as a change of truck or attachment, a period away from driving, an incident or near miss, or observed poor practice, and help you set an interval you can justify for your own site.
Because that is where the serious injuries are. Trucks and people sharing space, blind corners, racking aisles, loading bays and visiting drivers who do not know your rules. Segregation, routes and crossings are the controls, and the supervisor is the person who notices when they stop being followed.
Yes, and it is much more useful. Your racking, your aisles, your loading bay and your actual traffic at a busy time. Supervisors leave with a list of things to change rather than a set of principles.
Normally the Supervisors level Health, Safety and Environment test for a supervisory role. We will confirm what your role and your client require and book it for you.
NPORS courses are priced per course, not per person. What you are paying for is the instructor, the registered tester and the machine time, so the figure turns on four things: the category, which route your operators need (novice, experienced, conversion or refresher), how many people are coming, and whether we run it on your site or at one of ours. It is also why a squad works out considerably cheaper per head than sending operators out one at a time. Use the course builder on this page: tell it who is coming and it works out how many days the course takes and how many times it has to run, which is what the price is built from. Then ask us and you will get a figure for that exact group rather than a list price with conditions attached.
We run NPORS courses across the UK rather than out of one fixed centre, and for most categories the better answer is that we come to you: your operators are assessed on the machine they will be using anyway, nobody loses a day travelling, and for a group it costs less. If you would rather come to us, we have centres at Trent House in Stoke, Pride Park in Derby, Europa House in Manchester and Kingsway House in Liverpool. Tell us where the work is and we will say honestly which way round makes more sense.
There is no fixed timetable to wait for. NPORS courses here are run to order, which means the dates are built around your programme rather than ours, and a single operator or a full squad can normally be booked in within a couple of weeks. If you have a card about to expire or a start date to hit, say so when you enquire and we will work to it.
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