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Acadame

Acadame

4.8 5 stars 150 Reviews

Naidah Zulfquar
Naidah Zulfquar 2026-04-24
5 stars

Great course to have a qualification…

Great course to have a qualification for and presented by a knowledgeable trainer-Allan was great and it was a pleasure to meet him. The venue was a good location with plenty of parking and lovely staff who work there. The room smelt lovely too! Nice that refreshments were provided alongside a mini fridge. 😊

ME
Michael Evans 2026-04-24
5 stars

Informative

Informative Relaxed Great venue

KS
Keeley Spriggs 2026-04-22
5 stars

Friendly and helpful

Acadame are our go-to safety training provider. I always get a quick and friendly response to my enquiries. Their premises in Stoke are fabulous and feedback from our staff is always positive following a training session.

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eLearning Courses

Effective Communication eLearning

eLearning
Cost

COST

£ 15 +Vat
  • Approximately 30 minutes
  • Completely Online
  • Valid for 3 years
Register
Refunds

In the event of a cancellation or deferment, we provide fully transparent terms and conditions.

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Effective Communication eLearning

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About the Effective Communication eLearning Course

The “Effective Communication” eLearning course focuses on improving communication skills in both personal and professional life.

It covers verbal, paraverbal, and non-verbal communication, as well as active listening, empathic listening, and various questioning techniques. Please note that written communication is not included in this course.

Communication is an integral part of daily life, whether at work or home. Effective communication involves mastering various skills related to spoken communication, listening, and questioning. This eLearning course aims to enhance these skills to improve overall communication competence.

Learning Outcomes
  • Verbal Communication: Explores the nuances of verbal communication, including choosing the right words and tone.
  • Paraverbal Communication: Covers aspects of communication such as pitch, tone, and pace that go beyond the words spoken.
  • Non-verbal Communication: Discusses the significance of body language, facial expressions, and gestures in conveying messages.
  • Active and Empathic Listening: Provides insights into active listening techniques and the importance of empathic listening in understanding others.
  • Listening with Your Ears and Eyes: Emphasises the role of both auditory and visual cues in effective listening.
  • Different Types of Questions: Introduces various question types and their applications in communication.
  • Question Power Levels: Discusses the varying degrees of question power, from closed-ended to open-ended questions.
  • The ‘Five Whys’ Technique: Explores a problem-solving technique that involves asking "why" repeatedly to uncover root causes.