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Site Problem Solving and Decision Making
Site Problem Solving and Decision Making, online in about 30 to 45 minutes on any device. The course covers describing the problem, finding the cause, evaluating options, and implementing and reviewing decisions.
Who it is for
Who this course is for
Supervisors, foremen, team leaders and site managers in construction who solve problems and make decisions on site. No previous training is assumed.
- Site supervisors and managers
- Team leaders and foremen
- Anyone solving problems on site
- Those making day-to-day decisions
- New and aspiring managers
Course content
What the course covers
Four short lessons covering describing the problem, finding the cause, evaluating options, and implementing and reviewing, then a 12-question assessment.
Describing the problem
Defining a problem, its nature, scope and impact, and deciding how urgent it is.
Finding the cause
Gathering information, the 5 whys, fishbone diagrams and interpreting evidence.
Evaluating options
Generating options, criteria, comparing options, risk and authority.
Implementing and reviewing
Planning implementation, communicating decisions, monitoring and reviewing.
Outcomes
What you will be able to do
- Describe a problem, its nature, scope and impact
- Gather and interpret information to find the root cause
- Evaluate options to make a sound decision
- Plan, communicate, monitor and review the decision
The standard behind it
What this training is based on
This eLearning course covers the learning outcomes of the CITB Solving Problems and Making Decisions standard. It is Acadame's own course, not the CITB standard itself, and it does not lead to a CITB certificate or qualify for CITB grant.
One thing to be clear about: fixing the symptom is quick, but the same problem comes back. Good site decisions find the real cause, weigh the options, and always put safety first.
Practicalities
How the course works
Would you rather have a tutor?
Prefer a tutor-led, certificated route? Our CITB Leadership and Management courses cover these topics in the classroom, carry a CITB certificate and can qualify for CITB grant.
For employers
Buying for a team
Buying for more than a couple of people is easier on an account: one invoice, licences you allocate as staff join, and a report of who has done what and when it expires.
- One invoice instead of one card payment per person
- Allocate licences as people join
- Completion and expiry reporting for your records
- Bespoke versions written around your own procedures
Site Problem Solving and Decision Making: common questions
About 30 to 45 minutes, with no time limit: start it, pause it, and come back whenever suits. The certificate is issued as soon as you pass the end assessment.
Yes. Each lesson ends with short knowledge checks, then there is a 12-question assessment with a pass mark of 70% (9 of 12). You can retake it as often as you need.
The certificate is valid for 3 years, and we recommend a refresher every 3 years.