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Disciplinary and Grievance eLearning
Online disciplinary and grievance training for managers: running a fair process, keeping proper records, and the procedural mistakes that turn a good decision into a tribunal claim.
Who it is for
Who this disciplinary and grievance course is for
Most unfair dismissal findings are not about the decision being wrong. They are about the process being wrong: no proper investigation, no notice of the allegations, no right of appeal. Those are all avoidable.
- Line managers and supervisors
- HR teams and business partners
- Small business owners managing staff
- Team leaders new to formal processes
- Anyone chairing a hearing or an appeal
- Employee representatives supporting colleagues
Course content
What the disciplinary and grievance course covers
Five short lessons covering informal action and investigation, notification and accompaniment, hearings and decisions, appeals, and grievances, then a 12-question assessment.
Informal before formal, and investigation
When to go formal, and how to run a fair, proportionate investigation.
Notifying and the right to be accompanied
The invitation letter, the evidence, and the companion.
Running a hearing and reaching a decision
Chairing, recording, adjourning, and proportionate outcomes in writing.
Appeals
Who hears an appeal, and what it can do.
Grievances
The grievance process, overlap with disciplinaries, the Acas uplift, and unfair dismissal changes.
Outcomes
What you will be able to do afterwards
- Decide when to act informally and how to investigate fairly
- Notify employees properly and respect the right to be accompanied
- Run a fair hearing and reach a proportionate decision
- Handle appeals correctly
- Handle grievances, and understand changes to unfair dismissal rights
Your legal duty
The law behind disciplinary and grievance training
The Employment Rights Act 1996 sets out the framework for unfair dismissal, and fairness includes whether a fair procedure was followed. The Acas Code of Practice on disciplinary and grievance procedures is the practical benchmark: an unreasonable failure to follow it can lead a tribunal to adjust an award.
This is awareness training for managers, not legal advice. Individual cases turn on their facts, and where dismissal or a complex grievance is in prospect, take proper advice.
- Employment Rights Act 1996 - unfair dismissal framework
- Acas Code of Practice on disciplinary and grievance procedures
- Unreasonable failure to follow the Acas Code can affect a tribunal award
- The statutory right to be accompanied at formal hearings
Practicalities
How the course works
Would you rather have a tutor?
Complaints about behaviour often arrive through the grievance route.
For employers
Disciplinary and Grievance training for a team
Process failures happen when a manager runs their first hearing without training. Covering the whole management layer removes that risk cheaply.
- One invoice instead of a card payment per person
- Licences allocated as people join, so induction is covered
- Completion and expiry reporting for your records
- Renewal reminders before certificates lapse
- Bespoke versions built around your own procedures
Disciplinary and Grievance eLearning: common questions
It is not law in itself, but tribunals take it into account and an unreasonable failure to follow it can lead to an adjustment of an award. In practice it is the benchmark for a fair process.
There is a statutory right to be accompanied at certain formal hearings, and the course explains who can accompany and what they may do.
Offering an appeal is a core part of a fair process under the Acas Code. Failing to offer one is one of the most common procedural failings.
Wherever practical, no. Separating the roles is a basic fairness safeguard, and the course covers how small employers can approach it when resources are limited.
No. It is awareness training for managers. Individual cases turn on their facts and should be taken to a properly qualified adviser.
About 30 to 45 minutes, with no time limit. Start it, pause it, and come back whenever suits. The certificate is issued as soon as you pass the end assessment.
Yes. It runs in a browser on any modern phone, tablet or computer, with nothing to install.
Yes. Open a business account and we invoice you for the licences, which you allocate as people need them. Completion reporting is included.
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