NPORS Pallet and Stacker Truck Training (N008)

Yes. The Approved Code of Practice L117 is written around rider operated stacking trucks, but industry guidance is clear that operators of trucks not covered by the ACOP text, including pedestrian operated and stand on pallet trucks, still need training. The duty under PUWER 1998 to provide adequate training applies to the machine whether or not the operator rides on it.

Two days for a novice on the NPORS test sheet and one day for a refresher. An experienced user can sit a shorter test focused route, which we confirm once we know what they have actually been doing. Three candidates are allowed on the training routes and four on the experienced worker test.

Not as a category. They are assessed separately, and an operator whose record shows only the N001 has nothing on paper for the pallet truck they use every day. In practice a counterbalance driver will pick this up quickly, which is what the shorter experienced worker route is for.

Feet run over by the load wheels, and people crushed between the truck and a fixed object. Both come from where the operator stands and how fast they are going. That is why the course spends real time on walking position, creep speed and the belly reverse switch rather than on theory.

Yes, and it is a common reason for booking. We run at your premises around shifts, including evenings, so a stockroom team can be covered without closing anything. Three candidates per truck is the NPORS maximum, so larger teams are run in groups.

Only where the person works on a construction site, which needs a CITB Health, Safety and Environment test pass taken within the last two years. For retail, wholesale and warehouse work the traditional NPORS card covers the same category to the same standard.

Both are in the practical where they are part of your building. Travelling a laden truck on a ramp, using a dock plate and getting in and out of a goods lift are exactly the moments when a load comes off the forks, so we train them on your actual thresholds rather than in the abstract.

There is no legal interval. HSE say operators need reassessing from time to time rather than at a fixed period, and three to five years is common practice. Where turnover is high, reassessing more often and training supervisors alongside is usually more effective than a longer initial course.

NPORS courses are priced per course, not per person. What you are paying for is the instructor, the registered tester and the machine time, so the figure turns on four things: the category, which route your operators need (novice, experienced, conversion or refresher), how many people are coming, and whether we run it on your site or at one of ours. It is also why a squad works out considerably cheaper per head than sending operators out one at a time. Use the course builder on this page: tell it who is coming and it works out how many days the course takes and how many times it has to run, which is what the price is built from. Then ask us and you will get a figure for that exact group rather than a list price with conditions attached.

We run NPORS courses across the UK rather than out of one fixed centre, and for most categories the better answer is that we come to you: your operators are assessed on the machine they will be using anyway, nobody loses a day travelling, and for a group it costs less. If you would rather come to us, we have centres at Trent House in Stoke, Pride Park in Derby, Europa House in Manchester and Kingsway House in Liverpool. Tell us where the work is and we will say honestly which way round makes more sense.

There is no fixed timetable to wait for. NPORS courses here are run to order, which means the dates are built around your programme rather than ours, and a single operator or a full squad can normally be booked in within a couple of weeks. If you have a card about to expire or a start date to hit, say so when you enquire and we will work to it.