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Managing Change eLearning
Online change management training: why people resist change, how to communicate it honestly, and what managers can do when they did not choose the change either.
Who it is for
Who this managing change course is for
Most change is delivered by managers who were told about it rather than consulted on it. This course is written for that position: leading a change you may have reservations about, without pretending otherwise.
- Line managers and supervisors
- HR teams supporting change programmes
- Project and programme staff
- Team leaders in restructures or system changes
- Small business owners making changes
- Anyone communicating a change they did not design
Course content
What the managing change course covers
Five short lessons covering how people react, resistance as information, communicating and involving, change you did not choose, and sustaining it and wellbeing, then a 12-question assessment.
Why change is hard and how people react
Reactions to change, and the change curve as a description not a law.
Resistance as information
What resistance tells you, and acting on it.
Communicating and involving people
Honesty, including about unknowns, and genuine involvement.
Managing a change you did not choose
Credibility, loyalty both ways, and raising concerns.
Sustaining it and wellbeing
Getting past the dip, embedding the change, and stress during change.
Outcomes
What you will be able to do afterwards
- Explain why change is hard and how people react
- Treat resistance as useful information
- Communicate honestly and involve people
- Lead a change you did not choose credibly
- Sustain change and look after wellbeing
Practicalities
How the course works
Would you rather have a tutor?
Most change management problems are communication problems underneath.
For employers
Managing Change training for a team
Change lands unevenly when every manager communicates it differently. Training the management layer together is what makes the message consistent.
- One invoice instead of a card payment per person
- Licences allocated as people join, so induction is covered
- Completion and expiry reporting for your records
- Renewal reminders before certificates lapse
- Bespoke versions built around your own procedures
Managing Change eLearning: common questions
No. It is about the human side of change: reaction, resistance, communication and sustaining it. Project mechanics are a separate discipline.
The course covers that directly, because it is the most common position managers are in. Leading credibly without pretending to agree is a skill. Pretending is what destroys trust.
No. Consultation and redundancy have legal requirements that need proper advice. This course covers the communication and human side of change generally.
Usually because attention moves on after the announcement. The course covers the dip that follows and what sustains a change past it.
No. The course treats resistance as information. Sometimes it's about the change, sometimes about how it was communicated, and occasionally about a genuine flaw nobody spotted.
About 30 to 45 minutes, with no time limit: start it, pause it, and come back whenever suits. The certificate is issued as soon as you pass the end assessment.
Yes. It runs in a browser on any modern phone, tablet or computer, with nothing to install.
Yes. Open a business account and we invoice you for the licences, which you allocate as people need them, with completion reporting included.
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