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Lone Working eLearning
Online lone working training covering the risks of working without close supervision, the check-in systems that actually get used, and what to do when contact is lost.
Who it is for
Who this lone working course is for
Lone working is not only night shifts and remote sites. Care workers, engineers, drivers, cleaners, homeworkers and anyone opening or closing premises alone are all lone workers, and most of them have never been told so.
- Care and community healthcare workers
- Engineers, technicians and service staff
- Drivers, delivery and courier staff
- Cleaners and security staff
- Homeworkers and remote employees
- Supervisors responsible for lone worker arrangements
Course content
What the lone working course covers
Five short lessons covering who is a lone worker, the added risks and assessing them, communication and check-in, violence and aggression, and emergencies, then a 12-question assessment.
Who is a lone worker
The definition, the many kinds of lone worker, and the legal position.
The added risks and assessing them
Why consequences go up when you are alone, tasks that should not be done alone, and risk assessment for lone work.
Communication and check-in
Check-in systems, buddy systems, devices, and what happens when a check-in is missed.
Violence and aggression
Precautions on visits and in premises, dynamic risk assessment, and leaving safely.
Emergencies and escalation
Raising the alarm, what the employer must have planned, and reporting.
Outcomes
What you will be able to do afterwards
- Recognise who is a lone worker
- Explain the added risks of working alone and how they are assessed
- Use check-in systems and know what happens when contact is lost
- Reduce the risk of violence and aggression
- Raise the alarm in an emergency
Your legal duty
The law behind lone working training
There is no lone working regulation. The duties are the general ones: the Health and Safety at Work etc. Act 1974 requires employers to ensure health and safety so far as is reasonably practicable, and the Management of Health and Safety at Work Regulations 1999 require the risks to be assessed. For lone workers that means assessing whether the work can be done safely alone at all.
Some work should not be done alone. That is a conclusion the risk assessment reaches rather than a list the law provides, which is why the assessment matters more here than in almost any other subject.
- Health and Safety at Work etc. Act 1974 - sections 2 and 3
- Management of Health and Safety at Work Regulations 1999 - risk assessment
- No regulation is named after lone working; the general duties apply
- Work-related violence duties apply where lone workers meet the public
Practicalities
How the course works
Would you rather have a tutor?
Lone workers dealing with the public also need de-escalation training.
For employers
Lone Working training for a team
Lone worker arrangements only work if both the lone worker and whoever monitors them have had the same training.
- One invoice instead of a card payment per person
- Licences allocated as people join, so induction is covered
- Completion and expiry reporting for your records
- Renewal reminders before certificates lapse
- Bespoke versions built around your own procedures
Lone Working eLearning: common questions
No regulation is named after it. The general duties to ensure health and safety and to assess risk apply. For lone working the key question the assessment must answer is whether the work can be done safely alone.
No. It is lawful where the risk assessment shows it can be done safely. Some tasks will fail that test. The course explains the kinds of work that usually should not be done alone.
Generally yes. They work without close supervision, and the employer's duties follow them. The specific risks differ from a night shift, and the course covers both.
Being simple enough to use every time and monitored by someone who will act. The course is direct: an unused or unmonitored system is worse than none, because it creates false assurance.
About 30 to 45 minutes, with no time limit: start it, pause it, and come back whenever suits. The certificate is issued as soon as you pass the end assessment.
Yes. It runs in a browser on any modern phone, tablet or computer, with nothing to install.
Yes. Open a business account and we invoice you for the licences, which you allocate as people need them, with completion reporting included.
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