QNUK First Aid at Work (FAW) Course

Comprehensive First Aid Skills

Gain the practical ability to respond to a wide range of workplace incidents, from CPR and choking to fractures, burns and medical emergencies.

Support Workplace Compliance

Help your organisation meet its responsibilities under the Health and Safety (First-Aid) Regulations 1981 by having trained first aiders in place.

Confidence In Emergency Situations

Build the confidence to stay calm, assess the situation and take appropriate action until emergency services arrive.

Recognised QNUK Qualification

Achieve a respected QNUK First Aid at Work certificate that demonstrates competence in workplace first aid.

Improved Safety Culture

Contribute to a safer working environment by ensuring employees are prepared to react quickly and effectively when someone needs urgent help.

Practical, Real-World Capability

Develop hands-on experience through practical exercises and observed demonstrations, not just classroom theory.

Value Across Many Industries

This qualification is relevant for candidates working in construction, manufacturing, warehousing, logistics, education, offices and many other sectors.

Greater Personal And Professional Responsibility

Become a trusted point of support within your workplace and strengthen your role in health, safety and emergency response.

This First Aid at Work course is designed for individuals who may be required to act as a designated workplace first aider. It gives candidates the skills and knowledge needed to respond effectively to a variety of incidents, while supporting safer working environments and stronger emergency preparedness across the organisation.

This 3 Day First Aid at Work course is suitable for candidates who need to become a qualified workplace first aider and take responsibility for responding to a wide range of workplace incidents and medical emergencies.

It is particularly relevant for:

• designated workplace first aiders

• supervisors and team leaders

• health and safety representatives

• managers responsible for first aid provision

• employers needing to meet first aid requirements in higher-risk environments

• staff working in construction, manufacturing, warehousing, logistics, engineering, schools and other busy workplaces

This First Aid at Work training course is often chosen by organisations that require a more comprehensive first aid qualification than Emergency First Aid at Work, especially where there are larger teams, higher-risk activities or specific first aid needs identified through a first aid needs assessment.

Understand The Role And Responsibilities Of A First Aider
• The role and responsibilities of a first aider
• How to minimise the risk of infection to self and others
• The need for consent to provide first aid

Be Able To Assess An Incident
• Conducting a scene survey
• Conducting a primary survey of a casualty
• Summoning appropriate assistance when necessary

Be Able To Provide First Aid To An Unresponsive Casualty
• When to administer CPR
• When to place a casualty into the recovery position
• Demonstrating how to place a casualty into the recovery position
• How to administer first aid to a casualty who is experiencing a seizure

Be Able To Provide First Aid To A Casualty Who Is Choking
• Mild choking
• Severe choking

Be Able To Provide First Aid To A Casualty With External Bleeding
• Identifying the severity of external bleeding
• Demonstrating how to control external bleeding

Know How To Provide First Aid To A Casualty Who Is In Shock
• Recognising a casualty suffering from shock
• How to administer first aid for shock

Know How To Provide First Aid To A Casualty With Minor Injuries
• Small cuts
• Grazes
• Bruises
• Small splinters

Know How To Administer First Aid For Minor Burns And Scalds
• Dealing with minor burns and scalds in line with accepted current practice

Be Able To Conduct A Secondary Survey
• Demonstrating how to conduct a head-to-toe survey

Know How To Administer First Aid For Injuries To Bones, Muscles And Joints
• Fractures and dislocations
• Sprains and strains
• Demonstrating how to apply a support sling
• Demonstrating how to apply an elevated sling

Be Able To Provide First Aid To A Casualty With Suspected Head And Spinal Injuries
• How to administer first aid for a suspected head injury
• How to administer first aid for a suspected spinal injury

Know How To Provide First Aid To A Casualty With Suspected Chest Injuries
• Flail chest
• Penetrating chest injury

Know How To Provide First Aid To A Casualty With Burns And Scalds
• Factors affecting the severity of burns and scalds

Know How To Provide First Aid To A Casualty With An Eye Injury
• Dust
• Chemicals
• Embedded objects

Know How To Provide First Aid To A Casualty With Sudden Poisoning
• The routes poisons can take to enter the body
• How to administer first aid to a casualty affected by sudden poisoning
• Sources of information for treating those affected by sudden poisoning

Know How To Provide First Aid To A Casualty With Anaphylaxis
• Common triggers for anaphylaxis
• Recognising suspected anaphylaxis
• How to administer first aid using an adrenaline auto-injector training device

Know How To Recognise And Provide First Aid To A Casualty With Suspected Major Illness
• Heart attack
• Stroke
• Epileptic seizure
• Asthma attack
• Diabetic emergency

The assessment process follows a two-step journey:

Step 1. Practical Observations

Candidates will be observed to confirm that they can safely and effectively carry out key first aid procedures, including:

• Conducting a scene survey

• Conducting a primary survey of a casualty

• Summoning appropriate assistance when necessary

• Identifying when CPR is required

• Demonstrating adult CPR using a manikin

• Identifying when to place a casualty into the recovery position

• Demonstrating the recovery position correctly

• Monitoring breathing while a casualty is in the recovery position

• Identifying when a casualty is choking

• Demonstrating first aid for choking

• Identifying life-threatening external bleeding

• Demonstrating first aid for external bleeding

• Conducting a head-to-toe survey

• Applying a support sling

• Applying an elevated sling

• Demonstrating first aid for a suspected spinal injury

• Demonstrating the use of a training adrenaline auto-injector

Step 2. Multiple Choice Examination

Candidates will complete a 40-question multiple choice examination.

• Pass mark: 28 correct answers

• Maximum time allowed: 60 minutes

What Is A First Aid At Work Course?

A First Aid at Work course is a comprehensive workplace first aid qualification designed to train designated first aiders. It covers practical emergency response skills such as CPR, choking, bleeding control, burns, fractures, anaphylaxis and major illnesses.

Who Should Attend First Aid At Work Training?

This course is suitable for employees who are appointed to act as workplace first aiders, as well as supervisors, managers and staff working in higher-risk environments such as construction, manufacturing, warehousing and engineering.

Is This A 3 Day First Aid At Work Course?

Yes. This is a 3 day First Aid at Work course that provides more in-depth training than shorter emergency first aid courses and is intended for those with greater workplace first aid responsibilities.

What Qualification Will I Receive?

Successful candidates will achieve the QNUK Level 3 Award in First Aid at Work, a recognised workplace first aid qualification.

How Long Is The First Aid At Work Certificate Valid For?

The First Aid at Work certificate is valid for three years. Many employers also choose to arrange annual refresher training to help first aiders keep their knowledge and confidence up to date.

What Does The FAW Course Cover?

The course covers the role of the first aider, incident assessment, CPR, recovery position, choking, bleeding, shock, burns, fractures, spinal injuries, chest injuries, eye injuries, poisoning, anaphylaxis and major illnesses including heart attack and stroke.

How Is The First Aid At Work Course Assessed?

Assessment includes practical observations throughout the course and a final multiple choice exam. Candidates must demonstrate practical first aid skills and achieve the required pass mark in the written assessment.

Is This Course Suitable For Construction And Higher-Risk Workplaces?

Yes. The First Aid at Work course is particularly suitable for higher-risk environments where a more comprehensive first aid qualification is needed, including construction sites, warehouses, factories and engineering workplaces.

Can You Deliver First Aid At Work Training Onsite?

Yes. We can deliver onsite First Aid at Work training nationwide for employer groups, making it easier to train teams together at your premises.

Where Do You Run First Aid At Work Courses?

Acadame offers First Aid at Work courses in Stoke, Derby, Manchester and Liverpool, and we can also support wider UK delivery through onsite training and our managed partner network.

What Are The Entry Requirements For First Aid At Work Training?

Candidates should be physically able to carry out practical first aid tasks such as CPR and have a suitable level of English to understand the course content and assessments.

Why Is First Aid At Work Training Important For Employers?

Having trained first aiders in the workplace helps employers respond quickly to emergencies, protect staff welfare, improve workplace safety and support compliance with first aid legislation.